Dear Valued Customer,
Over the past several years, Transact has had the pleasure of providing you with quality, affordable, highly reliable Internet service. I am pleased to inform you that as of September 21st, 2011, Digicel Bermuda will take over the provision of these services to you. The team at FKB Transact wishes to thank you for your loyalty and patronage. I am confident that you will be well looked after by Digicel Bermuda, a company with a great track record of bringing better value, quality innovation and excellent service to the telecommunications industry.
Prior to Digicel Bermuda’s acquisition of Transact, much attention was given to ensure that you will continue to receive the same reliable service that you have always enjoyed. In fact, I am confident that you will appreciate the service and product improvements that Digicel has planned.
In the short term, there will be no change to your service, which will continue to be provided under the Transact name. Your monthly statement will still be delivered to you via email and you may pay your bill using the same methods.
Once again, I wish to thank you for your business to date and I trust that you will continue to be satisfied as a Transact customer.
Sincerely, Bill Dickinson