Transact Limited 

Dear Valued Customer,

Over the past several years, Transact has had the pleasure of providing you with quality, affordable, highly reliable Internet service.  I am pleased to inform you that as of September 21st, 2011, Digicel Bermuda will take over the provision of these services to you. The team at FKB Transact wishes to thank you for your loyalty and patronage.  I am confident that you will be well looked after by Digicel Bermuda, a company with a great track record of bringing better value, quality innovation and excellent service to the telecommunications industry.

Prior to Digicel Bermuda’s acquisition of Transact, much attention was given to ensure that you will continue to receive the same reliable service that you have always enjoyed.  In fact, I am confident that you will appreciate the service and product improvements that Digicel has planned.

In the short term, there will be no change to your service, which will continue to be provided under the Transact name.  Your monthly statement will still be delivered to you via email and you may pay your bill using the same methods.

Once again, I wish to thank you for your business to date and I trust that you will continue to be satisfied as a Transact customer.

Sincerely,

Bill Dickinson
General Manager 
Transact Limited
 
Contact Information

Office Address:

IBM Partners Building
20 Dundonald Street
Hamilton, HM 12

Retail Sales & Service

The iStore
8 Reid Street, Hamilton
(lower floor in the new HSBC building)
Hours of Operation:
  • Weekdays, 9:00am - 5:30pm
  • Saturdays, 10:00am - 5:30pm
  • Sundays & Holidays - Closed

Phone Numbers:

Main Phoneline: (441) 272-2000
Technical Support: (441) 272-HELP (272-4357)

Helpdesk Hours of Operation:

  • Weekdays, 8:30am - 8:00pm
  • Saturdays, 9:00am - 4:00pm

     

Click here to Contact the Helpdesk


Individual Contacts:

Contact the individuals below with your inquiries concerning pricing, contract terms, etc:

Bill Dickinson
Senior Vice President, Sales & Marketing

Contact Bill

John McCallum
Corporate Account Manager

Contact John

Shannon Gosse
Corporate Account Manager

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Transact Helpdesk
441-272-4357

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