Transact Limited 

Dear Valued Customer,

Over the past several years, Transact has had the pleasure of providing you with quality, affordable, highly reliable Internet service.  I am pleased to inform you that as of September 21st, 2011, Digicel Bermuda will take over the provision of these services to you. The team at FKB Transact wishes to thank you for your loyalty and patronage.  I am confident that you will be well looked after by Digicel Bermuda, a company with a great track record of bringing better value, quality innovation and excellent service to the telecommunications industry.

Prior to Digicel Bermuda’s acquisition of Transact, much attention was given to ensure that you will continue to receive the same reliable service that you have always enjoyed.  In fact, I am confident that you will appreciate the service and product improvements that Digicel has planned.

In the short term, there will be no change to your service, which will continue to be provided under the Transact name.  Your monthly statement will still be delivered to you via email and you may pay your bill using the same methods.

Once again, I wish to thank you for your business to date and I trust that you will continue to be satisfied as a Transact customer.

Sincerely,

Bill Dickinson
General Manager 
Transact Limited
 
FAQ
Why should I choose Transact?

Transact is your best choice for local ISP services, and a whole lot more!

Transact Limited is a provider of high quality Internet connections and hosting services. We offer one of the most robust and reliable site hosting services available. Here are some great reasons why choosing to host with Transact is a smart decision:

  • Dedicated Service Options: Transact provides multiple options for dedicated "always-on" Internet service including our affordable DSL and Frame relay access packages.
  • Unsurpassed Customer Service: Transact's dedicated technicians will spend extended time working out problems that might arise when you are trying to configure or fix your connnection. Clients often tell us our support staff is "light-years" ahead of most national providers; we pay attention to your needs, and our extensive and affordable consultation services are always available upon request.
  • Pro-active Support: Transact focuses only on providing high speed/high quality products and services. You receive the highest quality connection and the best customer service. Transact's "Pro-active Network Monitoring" helps ensure that business Internet connections will be working at optimal performance 24/7!
  • Backbone Connectivity: For assured redundancy and high performance, Transact maintains multiple high-speed, high-quality backbone connections.
  • Diligent: If any rare system-wide issues arise, the Transact system immediately alerts the technical staff to issues as they occur by an internal monitoring system. They often resolve system hiccups before anyone even notices!
  • Convenience: As a dedicated ISP, Transact also offers an extensive range of quality services designed to meet the corporate customer's needs - from small businesses to multi national companies. These include the basic dial-up Internet access to high-speed leased circuit connection and www advertising services. We are one point of contact for getting your connection to the Internet up and running; Transact is your turnkey Internet solution!

What does this all add up to? Service without compromise!


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Monthly accessed fees can be billed using your credit card account, or you can choose to have a monthly billing statement sent directly to a specified address for payment.
 
 
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