Transact Limited 

Dear Valued Customer,

Over the past several years, Transact has had the pleasure of providing you with quality, affordable, highly reliable Internet service.  I am pleased to inform you that as of September 21st, 2011, Digicel Bermuda will take over the provision of these services to you. The team at FKB Transact wishes to thank you for your loyalty and patronage.  I am confident that you will be well looked after by Digicel Bermuda, a company with a great track record of bringing better value, quality innovation and excellent service to the telecommunications industry.

Prior to Digicel Bermuda’s acquisition of Transact, much attention was given to ensure that you will continue to receive the same reliable service that you have always enjoyed.  In fact, I am confident that you will appreciate the service and product improvements that Digicel has planned.

In the short term, there will be no change to your service, which will continue to be provided under the Transact name.  Your monthly statement will still be delivered to you via email and you may pay your bill using the same methods.

Once again, I wish to thank you for your business to date and I trust that you will continue to be satisfied as a Transact customer.

Sincerely,

Bill Dickinson
General Manager 
Transact Limited
 
Privacy Policy

Transact subscribes to the provisions of the Standard for Electronic Transactions issued under the Electronic Transactions Act 1999 of Bermuda. This Privacy Policy will outline the information we are privy to and how we use and protect it. It will also provide you, the subscriber, with the ways you can protect your Personal Information from being seen or used.

The term “Personal Information" refers to information that allows another to learn who you are. Examples include: your full name, civic address, telephone numbers, credit card information, alias(es),and email addresses.

If you disagree with the terms of our policy you can choose not to provide your personal information. However, in doing so you may not be able to access particular areas of our service and website. In providing us with your personal information you are giving us authorization to use it within the terms of this policy.

Please be ensured that we will not sell or pass any of your personal information to another party. The information you provide can and will only be used for the purpose for which it was given to us.

If necessary we must however, release your personal information if required to do so by law or by search warrant, subpoena or court order or in order to fulfill our obligations to you.

Should you provide any personal information, such as your name or e-mail address, it will not be shared with third parties other than companies affiliated with us and our service providers unless you specifically authorize or unless required by law. We may, however, share that information that does not identify you with third parties in addition to companies affiliated with us and our service providers. We may do this in order to assess the results of a promotion, event or third party relationship, to provide information to current or prospective customers or to enhance our service to you.

We may use agents, contractors or companies to perform services on our behalf in order to provide you the services on this Site and provided by Transact. When we do so, we will require such agents, contractors or companies to use the Personal Information only for the purposes of performing such services and to maintain it in confidence, subject to legal requirements.

In accordance with the Telecommunications Act 1986, as amended, Transact does not actively monitor and view content that subscribers are accessing via the Internet or data that is being passed through the Transact network, unless required by law. Transact does, however, monitor traffic type, not content, for the purpose of managing current and future network capacity planning.
Please be reassured that Transact takes all appropriate measures to protect your personal information and as a telecommunications provider, we maintain that your personal information will be kept confidential under the Telecommunications Act 1986, as amended.

We reserve the right to update or remove this Policy at any time. Should you have any questions or concerns about this Policy or if you want to report any violations of it, then you may e-mail us at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it or contact us at (441) 272-2000.

 
 
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