Transact DSL Customers

BTC Maintenance/Upgrade Advisory

Dear Transact Customer,
Please see the attached BTC maintenance upgrade advisory.
BTC Network Upgrade

In order to enhance the broadband experience of BTC�s residential
& business subscribers, network upgrades are scheduled for the
following areas from:
Sunday April 19th 12:00 am � 6:00 am Southampton Exchange
Sunday April 26th 12:00 am � 6:00 am East Exchange
Sunday May 10th 12:00 am � 6:00 am Hamilton Exchange
Customers will experience a service interruption of data services
during the period noted. While the maintenance window is scheduled from
12:00 am � 6:00am, some services may be restored prior to that time.
If your service has not been restored after 6:00am please call BTC at
295-1001 to report the outage.
Transact Internet Services

BTC Network Upgrade affects Sandys Parish this weekend

BTC Network Upgrade
In an attempt to enhance the broadband experience of BTC�s residential & business subscribers; a network upgrade is scheduled for Sunday April 6th from 12:00 am � 6:00 am. Customers in Sandy�s parish will experience a service interruption of voice & data services during that period. While the maintenance window is scheduled from 12:00 am � 6:00am, some services will be restored prior to that time. If your services have not been restored after 6:00am; please call 611 to report the outage

Prior to contacting BTC or Transact, if your service is not restored please first attempt to reboot your modem and/or router. If you still cannot connect please contact BTC and report the issue.

Regards,

Transact Internet Services